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Staffing Ratio Calculator

Right-sized staffing drives margin and service.

Total FTE per 100 units

2.73

Total FTE

6

Units per FTE

36.7

How the math works

Total FTE = sum roles. Per 100 units = FTE / units × 100.

2 + 2.5 + 1.5 = 6 FTE. On 220 units = 2.73 per 100 — middle of benchmark range for Class A/B.

How to Use

  1. Enter units.
  2. Enter leasing FTE.
  3. Enter maintenance FTE.
  4. Enter management FTE.
  5. Read total FTE per 100 units.

Frequently Asked Questions

Benchmarks?

Class A multifamily 200 units: 3.5-5.0 FTE (manager, asst mgr, 2 leasing, 2-3 maintenance). Class B: 3.0-4.5. Class C: 2.5-4.0. Per 100 units ratio typical 2.0-3.0. Compact sites with centralized management: leaner ratios possible.

Composition?

Leasing: 1 per 75-100 units. Maintenance: 1 per 100 units. Manager: 1 per 150-250 units. Asst mgr: 1 per 200+ units. Porter/groundskeeper: 1 per 150-300 units. Each role distinct productivity drivers.

Over/understaffing?

Overstaffed: margin pressure, hard to justify to LP. Understaffed: turnover rises, maintenance deferred, collections slip. Consequences asymmetric — understaffing erodes faster than over-saves. Benchmark against peer comps, adjust quarterly.

How often should I rerun this?

Rerun this calculator whenever inputs change materially — new rent roll data, rate moves, loan balance updates, or quarterly operating data. For active deals, monthly refresh is typical. For stabilized assets under monitoring, quarterly is fine. Treat the output as a decision tool, not a one-time answer — market conditions evolve and so should your analysis.

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