Finance category
Mortgage, loan, investing, tax, and money calculators.
Resident Retention ROI Calculator
Multifamily operators face a constant decision: retain a current resident with a concession, or let them leave and re-lease at higher market rent. Total turn cost (vacancy + make-ready + leasing commission) almost always exceeds the retention concession. This calculator computes net savings — letting operators set the right renewal concession ceiling.
Free month or rent reduction
Rent gain if turning
Net retention savings
$4,250
Positive = retain wins
Total turn cost
$5,900
Vacancy rent loss
$2,775
Annual new-lease uplift
$900
Retention concession cost
$750
How the math works
Resident retention vs turn: a $750 renewal concession is usually far cheaper than the $4-5K total cost of a turn (vacancy rent loss + make-ready + leasing commission). Even after netting out higher new-lease rent, retention almost always wins for stabilized properties.
In Class B/C with longer turn vacancy (60-90 days) and higher make-ready spend, retention math becomes even more compelling.
How to Use
- Enter renewal concession offered (e.g., $750 free rent or $50/mo discount × 12).
- Enter monthly rent and expected vacancy if not renewed.
- Enter make-ready cost and leasing commission.
- Enter the projected new-lease rent uplift if you turn.
- Read net savings — positive means retention wins.
Frequently Asked Questions
Concession ceiling?
Stop offering at the point where retention savings drops to zero. Typically that's $1,000-2,500 for stabilized assets — beyond that, accept the turn.
Why retention wins so often?
Even at full market rent uplift, the upfront cost of vacancy and turn easily totals 2-3 months of rent. Hard to recover that within the 12-month renewal cycle.
When does turn win?
Strong rent growth markets (10%+ YoY), shorter vacancy windows, and tenants with payment issues or property damage. Sometimes encouraging exit is the right call.
Related Calculators
More Finance Calculators
Browse all finance →AI Cost Calculator
Compare token costs across OpenAI, Anthropic, and Google AI models. Calculate monthly API spending for GPT-4o, Claude, Gemini, and more.
Tip Calculator
Calculate the perfect tip and split the bill between friends. Choose preset percentages or enter a custom tip amount.
Bill Splitter Calculator
Split an uneven restaurant bill by item, divide tax and tip proportionally, and see exactly who owes whom.
Discount Calculator
Calculate sale price, discount amount, stacked discounts, sales tax, and total savings for any markdown.
Gas Mileage Calculator
Calculate MPG or km/L, estimate trip fuel cost, and compare annual fuel expenses between two vehicles.
Sales Tax Calculator
Add sales tax to a price, reverse-calculate the pre-tax amount from a total, and estimate tax for multiple items on one receipt.
Keep exploring
Next steps in Finance
Previous calculator
Resident Benefit Package Calculator
Model RBP revenue, service cost, chargeback loss, and annual net profit for a bundled tenant benefits program across a single-family or multifamily portfolio.
Next calculator
Resident Turnover ROI Calculator
ROI of resident retention investments — rent concessions, amenity upgrades, service improvements — against the cost of losing a tenant.