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Multifamily Package Locker Payback Calculator
Package lockers offload front-desk delivery handling — labor and amenity benefit.
Payback (months)
23
Annual net savings
$28,680
Annual subscription
$7,800
How the math works
Labor = hrs × rate × 12. Rent = premium × units × 12. Net = labor + rent − subscription.
40 × $32 × 12 = $15,360 + $8 × 220 × 12 = $21,120 − $7,800 = $28,680/yr. $55k / $28.68k × 12 = 23 mo.
How to Use
- Enter capex.
- Enter monthly subscription.
- Enter office labor saved hours / mo.
- Enter labor $/hr.
- Enter rent premium $/unit/mo.
- Enter units served.
- Read payback period.
Frequently Asked Questions
Provider options?
Luxer One: market leader, 24/7 video, $2-6/unit/mo subscription. Parcel Pending: Quadient-owned, similar pricing. Smiota: lower-cost alternative. Amazon Hub: free placement (Amazon-only), reduced flexibility. American Locker: traditional. Capex: $25-80k for 80-200 lockers. Subscription covers: software, monitoring, tech support. Multi-property discounts available.
Labor savings?
Front-desk handling: 30-90 min/day saved. Office staff time savings: $10-30k/year for 200-unit Class A property. Major benefit: redirected staff to leasing + tenant services. Liability reduction: chain of custody clear (vs office logs). After-hours pickup capability eliminates package storage limits + tenant complaints.
Amenity value?
Class A residents expect package lockers as standard amenity. Marketing competitive with neighboring properties. Class B: differentiator, $5-15/unit rent uplift. Class C: limited demand, more dependent on office staff. ROI through retention: residents value amenity, lease renewal rate +2-5 points typical. New lease conversion: marketing benefit difficult to isolate.
Capex + payback?
100-locker system: $25-50k installed. 200-locker: $50-100k. Subscription: $200-1,200/month. 250-unit Class A: 100-200 lockers typical. ROI from labor saved + retention. Payback: 18-48 months typical. Best results: combined with smart-package notification (text/app), 24/7 access, video documentation, integrated with property management software.
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